At Va-Res, customer satisfaction is our priority. Please carefully review our return and refund policy applicable to all our digital products. By purchasing from our website, you agree to the terms outlined below.
Digital Products
Due to the nature of digital products, all sales are final. Once the product has been downloaded or accessed, we are unable to offer refunds, returns, or exchanges.
Exceptions
We only consider refund requests under the following circumstances:
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The digital product was not delivered or is inaccessible due to technical issues on our end.
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The product you received is significantly different from the description provided on our website.
To ensure transparency, we recommend reviewing the product details thoroughly before making a purchase. If you have questions or require additional information about a product, feel free to reach out to us through our support page.
Unauthorized Purchases
Va-Res is not responsible for unauthorized purchases made through your account. Please ensure that your account credentials remain secure.
Issue Reporting
If you encounter any issues with your purchase, you must report the issue within 7 days of the transaction. Please include detailed information and proof of the issue (e.g., screenshots) to facilitate resolution.
Thank you for choosing Va-Res. We are committed to delivering high-quality digital products and a seamless shopping experience.